What we connect
We pull from the systems your team already uses, no replacement required. New integrations added on request.
Call us. Watch yourself appear in queue.
This is the kind of widget you can put on your call center TV, right next to your agent dashboard, so leadership and the floor both see the same thing. Dial the number — your call shows up here within 6 seconds.
- — The widget on the right polls CTM every 6 seconds
- — Caller numbers are masked to the last 4 digits
- — Perfect for a wall-mounted TV in the call center
- — Pair it with any of our standard dashboards
One view across the stack
Every dashboard is tailored, but these are the modules we ship most often.
Missed calls, by location and agent
Know every unresolved callback. See hourly and daily heatmaps so you know when to staff up. Each row deep-links back to the source system to work the call.
Live agent activity
See who is actually Ready vs idle vs on a call. Spot "logged in but not working" patterns before they cost you a shift.
Ad spend → calls → revenue
Attribute every dollar of ad spend to inbound calls, SMS, and closed deals in your CRM. No more guessing which campaign actually paid off.
Custom reports for your team
Every leadership team wants a different cut of the same data. We build the views each stakeholder actually needs. One dashboard, many angles.
Access for people without a CRM seat
Clinical directors, owners, and office managers often do not need a full CRM login. Grant them a password-gated dashboard view and keep CRM licenses lean.
Writes back to your systems
When a call goes unanswered, we tag it in your call tracker so it shows up in a shared queue. When it is resolved, we untag it automatically.
Simple, fast, yours
We map your current systems, who the viewers are, and the questions nobody can answer today.
You get a fixed quote for the build and a monthly rate. No per-seat fees, no surprise overages.
We stand up your dashboard on your subdomain in weeks, not quarters. You review and we iterate.
Dashboard refreshes every 10 minutes. We monitor and add new views as your business grows.
Built for operations teams that live in multiple tools
Dermatology, dental, behavioral health, med spa. Call volume and ad spend demand real visibility across clinics.
Firms and franchises that run paid acquisition and need to know when a lead is dropping on the floor.
Any operation where "did we call them back?" and "which campaign brought them in?" are revenue questions.
Custom to your scope
- — Number of source systems to connect
- — Number of locations / agents / brands
- — Custom metrics beyond our standard modules
- — Write-backs into your CRM or call tracker
- — Role-based access and multi-tenant views
- ✓ Dashboard deployed to your subdomain
- ✓ 10-minute refresh cadence
- ✓ Password gate; role-based auth available
- ✓ Monthly report changes at no extra charge
- ✓ You own the code and the data
Most SMB builds land between a one-time setup fee and a predictable monthly subscription. Book a call and we will give you a fixed quote within 48 hours of our discovery.
Book a 20-min demo
Tell us your systems and the questions nobody can answer today. We will show you what your dashboard would look like, with real data wired up.